This article shows you how to activate your M-PESA Account. When you have registered for M-PESA, M-PESA will send you an SMS confirming that the registration has been successful. Activate your M-PESA menu on your account using the ‘4-digit Start Key’ sent to you by M-PESA as per the following instructions:
• Go to Safaricom menu and select M-PESA • Select ‘Activate’ or ‘Wezesha’ • Enter the ‘Start Key’ (4-digit number received from M-PESA) • Create a new PIN (a preferred 4-digit number that will be your PIN) • Confirm the PIN by entering the 4-digit number again • Enter your ID number (same as the one the agent entered upon registration)
M-PESA will send a menu to your phone with a ‘Secret Word’, press OK on receipt.
If you do not receive a Start Key upon registration or accidentally delete your Start Key SMS: • Call line 234, or go to any Safaricom Retail Shop and request for a new Start Key • A new Start Key will be sent to you via SMS on your mobile number • Activate your M-PESA account as per instructions above