How to activate your M-PESA Account

How to activate your M-PESA Account

This article shows you how to activate your M-PESA Account. When you have registered for M-PESA, M-PESA will send you an SMS confirming that the registration has been successful. Activate your M-PESA menu on your account using the ‘4-digit Start Key’ sent to you by M-PESA as per the following instructions:

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How to activate your M-PESA Account
•    Go to Safaricom menu and select M-PESA
•    Select ‘Activate’ or ‘Wezesha’
•    Enter the ‘Start Key’ (4-digit number received from M-PESA)
•    Create a new PIN (a preferred 4-digit number that will be your PIN)
•    Confirm the PIN by entering the 4-digit number again
•    Enter your ID number (same as the one the agent entered upon registration)

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M-PESA will send a menu to your phone with a ‘Secret Word’, press OK on receipt.

If you do not receive a Start Key upon registration or accidentally delete your Start Key SMS:
•    Call line 234, or go to any Safaricom Retail Shop and request for a new Start Key
•    A new Start Key will be sent to you via SMS on your mobile number
•    Activate your M-PESA account as per instructions above

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