Safaricom Selfcare: My Safaricom Account

Searching for My Safaricom Account? Oh yes! Then you are on the right page. My safaricom account is the account that you use to log into Safaricom self-care or platform to find answers on its services or be assisted in a problem you are facing with Safaricom Services.


Lets first find out

What Is Safaricom Selfcare

Safaricom Selfcare is a portal created by Safaricom where customers can log into their account and perform a number of services. A customer can monitor M-PESA, Safaricom line usage as well as do a number of support services by themselves such as PUK retrieval.

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Safaricom Selfcare

The official Safaricom Selfcare website address is: If you want to visit the website open this link:

Safaricom Selfcare Login / Registration

After you have opened the link, you will be prompted to register or log in so as to access the services. If you are new to this platform you will create your Safaricom account which is often referred to as My Safaricom Account.

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Is the platform secure? Yes this is a secure connection. You will not be giving your details to third party. You can check on the icon bar and you will see a secure website verification icon.

After signing up as a new user, you will receive your details on your phone to verify the registration.

My Safaricom Account

Find My Safaricom Account below – Click to log in:

My Safaricom Account

Safaricom Selfcare Service

With Safaricom Selfcare service, you will be able to track your credit history on usage. You can also track down your calls, duration and cost you used per call. You can also look at your data usage.

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My Safaricom Mpesa Statement

My Safaricom Selfcare also enables you to your Mpesa transactions for the past six months. You can either view it online of download the m-pesa statement.

Safaricom Selfcare Login / Registration