Huduma Centre Services

Huduma Centre Services – Locations, Contacts, Working Hours. Huduma Kenya program is a Kenya Vision 2030 flagship project. The program was launched by H.E Uhuru Kenyatta, The president of the Republic of Kenya on 7th November 2013.

The Huduma Kenya program aims to enhance the access and delivery of Government Services to all Kenyans.

Huduma Centre Contacts

To get in touch with the Huduma Kenya Secretariat use the following Huduma centre customer care contacts

Huduma Kenya Secretariat

P.O. Box 47716-00100, Nairobi
Phone: +254(020) 6900000
Website: www.hudumakenya.go.ke
Email: info@hudumakenya.go.ke
Lonrho House, 15th Floor, Standard Street Nairobi

Huduma Centre customer care contacts

Help Desk: +254 (020) 6900020Centre
Twitter: @HudumaKenya
Facebook: https://www.facebook.com/HudumaKe
Queries: info@hudumakenya.go.ke

Huduma Centre Working Hours

What are Huduma Centre Working Hours or does Huduma Centre open on Saturday?

Being a government institution, all Huduma centre opening hours is at 8 AM  and closing hour is 5 PM.  They also do not open offices on Saturday and Sunday (weekends). Additionally, they don’t open on public holidays.

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Huduma Centre Services

Services Offered At Huduma Centre include the following

ID	Service	Customer Requirements	Cost (KES)	Duration
1	Issuance of Initial Identity Card	a.Birth certificate and copy b.Parents’ Identity Card and copy	Nil	10 days
2	Issuance of Duplicate Identity Card	Police abstract	Nil	10 days
3	Issuance of Birth Certificate	Birth notification	90 or 150 (Depends on assessment)	2 days
4	Assessment of Stamp Duty and franking of documents	a.Transfer of Shares document b.Form B c.Transfer of Land d.Charge e.Sale Agreement f.Discharge g.Memorandum and Articles of Association h.Contract i.Power of Attorney j.Trust Deed	a.Transfer of Land – 4% b.Transfer of shares – 1% c.Power of Attorney 200 d.Trust Deed – 200 e.Sale Agreement- 100 f.Succession – 100 g.Discharge – 0.5% of h.amount i.Charge- 0.01% of amount	5 minutes
5	Application for Access to Government Procurement Opportunities	Youth: a.Registration certificate for the business b.Tax compliance cert c.Copy of ID of partners/ directors d.CR12 for Ltd. Company e.Certificate for construction- NCA certificate needed f.Partnership deed for partnership Persons with Disability: ID from National Council for Persons With Disabilities (NCPWD)	Nil	10 minutes (if the certificate is available)
6	Registration of Self-Help Groups and CBOs	a. Completed form b. the Return form with attached Minutes of duly elected officials, List of members signed with ID numbers & by-laws	a. Registration: Self-help Groups- 1,000 CBO- 5,000 b. Renewal: SHG- 200 CBO- 500	5 days
7	Registration of Welfare Societies	a. Name of society b. Constitution c. Completed Forms A and B	2000	2 days
8	Search of Business Name	Preferred name (typed)	100	2 minutes (If the system is accessible)
9	Registration of Business Name	a. Name of Business b. Completed BN2 Form	800
10	Registration of Limited Companies	a. Name of Company b. Memorandum of Association c. Articles of Association	Depends on nominal capital
11 Issuance	Issuance of Police Abstract	a. Number of lost document (if known) b. Full names	Nil	2 minutes
12	Police Clearance Certificate	National Identity card	1000	5 days
13	NSSF member registration	National ID card	Nil	5 minutes
14	NSSF statements	NSSF Number	Nil	5 minutes (If system is up)
15	Registration of employer with NSSF	a. Online application on Form SF 001 b. Certificate of Incorporation c. Trading License	Nil	2 minutes
16	NSSF Card replacement	a. National ID card b. NSSF number	Nil	3 minutes
17	Receiving NSSF Claims	a. SF/BN/BF/01 Application Form b. SF/BN/CC/007 – Claimant particulars c. SF/R&C/DF/ 003 Fullset form (fingerprint) d. SF/BN/SB/ 002 – Survivors’ application form a. SF/BN/SB/002A – Chief/DO form e. SF/BN/006 – Authority to process claim f. EFT Request for electronic funds transfer g. Letter of retirement h. Bank Account details i. Copy of ID card j. NSSF membership card k. Death certificate (for survivor’s benefits)	Nil	3 minutes
18	NHIF member registration (Formal Sector)	a. Introductory Letter from employer b. Copy of ID card c. Colored passport photo d. If married- spouse’s ID and Passport photo e. If with children – passport photos and birth certificates	Nil	5 minutes
19	NHIF member registration (Informal Sector)	a. Copy of ID card b. Colored passport photo	160	10 minutes
20	Pin application/ replacement	a. Email address & ID number for individual b. For a company 2 director’s PIN c. Certificate of registration d. At least 2 Directors’ copy of IDs e. Acknowledgement receipt	Nil	5 minutes
21	Clearance Certificate/ Tax Compliance Certificate	Apply from I-tax	Nil	5 minutes
22	Advance tax for Commercial vehicles	a. Log book/ copy b. PIN of owner of the car	Nil	5 minutes
23	Log Book Search (confirmation of status)	Vehicle registration number	Nil	2 minutes
24	Online Renewal of Drivers’ license	a. Name b.ID number	a.One year – 600 b.Three years – 1400 (Payment made via M-Pesa)	30 minutes (Depending on whether details are available in the system)
25	Student Loan Application (undergraduate)	National Identity Card	Nil	One month
26	Student Loan application (postgraduate/salaried)	National Identity Card	2000	One month
27	Loan repayment statements	National Identity Card	Nil	2 minutes
28	Receive complaints on discrimination based on tribe and religion	None	Nil	5 minutes
29	Body Mass Index and health promotion messages	None	100	10 minutes
30	Blood Pressure	None	Nil	5 minutes
31	Blood Sugar	None	Nil	5 minutes
32	Registration for Electricity	Customer’s contact	Nil	2 minutes
33	Electricity Queries	Bill	Nil	5 minutes
34	Closure of Accounts	Copy of ID	Nil	5 minutes
35	Registration of voters	National ID	Nil	5 minutes
36	Receiving complaints on service delivery	a. National ID card b. Supporting documents	Nil	5 minutes
37	Reporting corruption cases	None	Nil	2 minutes
38	Issuance of Self Declaration Forms	None	Nil	5 minutes
39	Status of Pension Claim	Personal number/ID number	Nil	2 minutes
40	Application for Dependents’ Pension Claims	a. Original death certificate b. Dependents Birth certificate c. Letter of identification by chief/asst. chief	Nil	5 minutes
41	Claims for Returned Pensions	a. Original death certificate a. Dependents Birth certificate b. Letter of identification by chief/asst. chief c. Copy of ID d. Bank account	Nil	5 minutes
42	Change of Pay Point	a. Details of new bank b. Details of old bank	Nil	5 minutes
43	Receiving complaints on procurement	None	Nil	2 minutes
44	Registration as a new student	a. Credentials (KCSE result slip) b.2 passport size photos c. Copy of ID	Fee advised	10 minutes
45	Examination booking	None	Depends on Section	10 minutes
46	Application for Exemption	Certified copies of transcripts and certificates	Depends on Degree and the Units covered	10 minutes
47	Application for a student ID	1 passport size photo	500	10 minutes
48	Reactivation of membership	Registration Number/ ID number	Fee advised	10 minutes
49	Certificate & Card Enquiry	None	Nil	2 minutes
50	Credit services to women entrepreneurs	a. Certificate of registration by social services valid for more than 3 months b. Bank statement for bank account active for at least 3 months c. Training certificate d. Minutes showing interest in the fund e. Copies of IDs f. List of members with 80% of their phone numbers	Nil	10 minutes (2 months to get loan)
51	Seasonal Parking tickets	a. Vehicle registration number b. Name of owner	a. Private/saloons- 2000 pm b. Motor bikes and scooters- 1000 pm c. Canter- 3000 pm d. Lorries- 4000 pm e. Trailers 20,000 pm	3 minutes
52	Issuance of Single Business Permit	a. Copy of National Identity Card b. Copy of Registration Certificate of the Company or Name c. Plot Number d. Physical address e. Renewal-Business number	Depends on category of business	10 minutes
53	Payment of Rent & Rates	a. New applicant has to go to back office b. Old- previous payment (UPN number) c. House number	Fee advised	3 minutes
54	Impounding charges	a. Bond showing charges	Fee varies	5 minutes
55	Liquor licensing	a. Authority from Liquor Board	Fee varies	1 day

Visit Huduma Centre today for one of the services

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Location of Huduma centres in Kenya

Find Huduma Centres in Kenya, Visit Huduma centre near you today to get quick and better services.

Huduma Centre Baringo

Region: North Rift Region
Location: County Commissioner Office, Kabarnet Town

Huduma Centre Bungoma County

Region: Western Region
Location: Post Office, Moi Avenue Road, Bungoma Town

Huduma Centre Busia County

Region: Western Region
Location:Post Office, Opposite Government Offices

Huduma Centre Embu County

Region: Eastern Region
Location: Post Office, Next to County Commissioner’s Office, Meru-Nairobi Highway, Embu Town

Huduma Centre Garissa

Region: Northern Region
Location: County Commissioner Office, Garissa Town

Huduma Centre Homabay

Region: Western Region
Location: County Commissioner Office, Next to County Assembly

Huduma Centre Isiolo County

Region: Eastern Region
Location: Post Office, Hospital Road, Off Isiolo-Marsabit Highway

Huduma Centre Kajiado County

Region: Central & South Rift
Location: Post Office, Nairobi-Namanga Highway

Huduma Centre Kakamega County

Region: Western Region
Location: Post Office, Kakamega-Kisumu Highway

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Huduma Centre Kericho

Region: Central & South Rift
Location: Ardhi House, Temple Street, Kericho Town

Huduma Centre Kiambu County

Region: Nairobi and Central Region
Location: Assistant County Commissioner Office (DO), Opposite Thika Stadium, Thika Town

Huduma Centre Kilifi

Region: Coast Region
Location: County Commissioner Office, Kilifi Town

Huduma Centre Kirinyaga

Region: Central Region
Location: County Commissioner, Kerugoya Town

Huduma Centre Kisii County

Region: Western Region
Location: Post Office, Kisii-Migori Road, Kisii Town

Huduma Centre Kisumu County

Region: Western Region
Location: Former PC Office, Prosperity House, Next to Central Bank

Huduma Centre Kitui County

Region: Eastern Region
Location: Post Office, Opposite Catholic Church, Kitui Town

Huduma Centre Kwale County

Region: Coast Region
Location: Kwale-Kinango Road, Opposite National Police Service

Huduma Centre Laikipia County

Region: Central & South Rift
Location: County Commissioner Office, Nanyuki Town

Huduma Centre Lamu

Region: Coast Region
Location: Old Jetty, Next to County Commissioner Office, Kenyatta Road

Huduma Centre Machakos County

Region: Eastern Region
Location: Post Office, Opposite Cathedral Church,Machakos

Huduma Centre Makueni County

Region: Eastern Region
Location: Post Office, Next to County Commissioner Office,Wote

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Huduma Centre Marsabit

Region: Eastern Region
Location: Post Office, Post Office Road, Marsabit Town

Huduma Centre Meru County

Region: Eastern Region
Location: Post Office, Opposite County Commissioner Office, Meru-Makutano Highway, Meru Town

Huduma Centre Migori County

Region: Western Region
Location: County Commissioners Office, Migori Town

Huduma Centre Mombasa County

Region: Coast Region
Location: General Post Office, Opposite Safaricom Customercare, Digo Road, Mombasa

Huduma Centre Muranga County

Region: Central Region
Location: County Commissioners Office, Muranga Town

Huduma Centre Nakuru County

Region: Central & South Rift
Location: General Post Office, Next to Merica Hotel, Kenyatta Avenue

Huduma Centre Nandi

Region: North Rift Region
Location: Post Office, Kapsabet Town

Huduma Centre Narok County

Region: Central & Rift Region
Location: Post Office, Olerorat House,Narok Town, Narok-Nairobi Highway

Huduma Centre Nyamira County

Region: Western Region
Location: Post Office, Konate-Nyamira Road

Huduma Centre Nyandarua County

Region: Nairobi and Central Region
Location: County Commissioner’s Office, Olkalau Township

Huduma Centre Nyeri County

Region: Nairobi and Central Region
Location: Former Provincial Commissioner’s Office, Nyeri Town

Huduma Centre Samburu

Region: North Rift Region
Location: General Post Office, Maralal

Huduma Centre Siaya County

Region: Western Region
Location: Post Office, Kisumu-Busia Highway. Opposite KCB

Huduma Centre Taita -Taveta County

Region: Coast Region
Location: CDF Office, Wundanyi

Huduma Centre Tharaka Nithi

Region: Eastern Region
Location: County Commissioner Office, Chuka Town

Huduma Centre Trans Nzoia County

Region: North Rift Region
Location: Kitale Post Office, Mak-Asembo Road

Huduma Centre Turkana County

Region: North Rift Region
Location: County Commissioner’s Office, Lodwar

Huduma Centre Uasin Gishu County

Region: North Rift Region
Location: Post Office, Eldoret-Kitale Road, Eldoret Town

Huduma Centre Wajir County

Region: Northern Region
Location: County Commissioner’s Office, Next to County Assembly, Wajir

Huduma Centres in Nairobi

If you are wondering where is Huduma centre located in Nairobi, it is good to note that there several Huduma centres in the city and they include the following:

Huduma Centre Nairobi City County

Region: Nairobi and Central Region
Location: Huduma GPO: Teleposta Building, Kenyatta Avenue.

Huduma Centre Nairobi City Square

Region: Nairobi and Central Region
Location Huduma City Square: Haile Selassie, Next to Technical University of Kenya

Huduma Centre Eastleigh Nairobi

Region: Nairobi and Central Region
Location: Huduma Eastleigh: Eastleigh Eleventh Street

Huduma Centre Kibra Nairobi

Region: Nairobi and Central Region
Location: Huduma Kibra: County Commissioner’s Office, Kibera Drive

Huduma Centre Makadara Nairobi

Region: Nairobi and Central Region
Location: Huduma Makadara: City County Offices- Eastlands Revenue Building, Off Jogoo Road, Next to DC Makadara