How to Redeem Ziada Points

Find out how to redeem Ziada Points on Telkom Kenya. Ziada points program is where by you earn points when you use Telkom Kenya services. It is mainly for those customers who are on Mobile Prepaid customers.

The loyalty program by Telkom Kenya is more like the Bonga Points in Safaricom and Zawadi Points in Airtel Kenya.

If you are hearing about Telkom Ziada Points, it has been there from the word go. You are able to enjoy benefits when you top up and use the services.

How to Subscribe to Ziada Points?

To subscribe to Ziada points with Telkom it’s automatic. Customers who subscribe to Telkom or once you buy the line you are automatically enrolled onto Ziada Loyalty Program once you activate the line and start using the mobile prepaid line. You start earning points from the word go. That’s what we call Loyalty to the company. Telkom Kenya ensures you are part of the program from day one.

Unfortunately, Ziada points program is only available to prepaid customers unlike the competitors who have included the post-paid subscribers in their program.

How is Ziada Points Rewarded?

The ziada points are rewarded by the amount of money you use. For every 1 KSH spent on calls, sms and data you earn 1 Ziada point.

How to Check Ziada Points Balance?

Checking your Ziada point balance is very easy.

  • Go to your phone
  • On your Telkom line dial *126# to check your Ziada Points
  • The points will be indicated at the top of the menu

How to Redeem Ziada Points

To redeem Ziada points dial *126# from your Telkom line and follow the prompted questions.

What I Can Redeem using Ziada Points?

When you have enough Ziada points you can redeem

  1. Data Bundles
  2. Holla Bundles
  3. Devices
  4. Airtime

Airtime redemptions using Ziada points

How to Redeem Ziada Points


Data redemption options using Ziada Points

How to Redeem Ziada Points


Can I transfer Ziada points to one of my friends?

The Ziada points are nontransferable; you cannot transfer the points to your friend.

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