Losing your KCSE or KCPE certificate can be stressful, especially when it’s needed for job applications, further studies, or official verification. Fortunately, the Kenya National Examinations Council (KNEC) has streamlined the process for replacing lost certificates through a convenient online system. This article provides a clear, step-by-step guide on how to replace a lost KCSE or KCPE certificate, outlining the KNEC certificate replacement requirements and how to navigate the KNEC portal for lost certificates.
Here are the steps to apply for a new KNEC certificate after losing the original:
1.Visit the KNEC Portal
Go to gmis.knec.ac.ke and create an account. Login credentials will be sent to your email.
2.Log in to Your Account
Use the credentials received in your email to access the portal.
3.Select the Lost Certificate Option
From the menu, choose the “Lost certificate” tab.
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4.Fill in Examination Details
Enter your index number, the type of examination, and the year you sat the exam. Then click “FIND” to retrieve your records.
5.Upload Required Documents
You must upload:
A copy of the result slip or lost certificate
Copies (both sides) of your national ID
A recent passport-size photo
A police abstract explaining the loss
A three-page confirmation from the registrar of persons, which includes:
A confirmation letter
The fingerprint page
The back page with personal details
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6.Obtain Confirmation from Registrar of Persons
In Nairobi: Visit the NSSF building in Upper Hill
Outside Nairobi: Visit your nearest sub-county registrar of persons office
7.Submit Application Online
Once all documents are uploaded, submit your application through the portal and wait for verification.
8.Make Payment
After verification, KNEC will notify you via email. Log back in and pay the required fee of Ksh 5,220.
9.Track Your Application
Regularly check the portal for status updates and communication from KNEC.
10.Collect Your Certification Letter
Once the process is complete, KNEC will email you with instructions on how to collect your certification letter from their offices.

Betty is a qualified teacher with a Bachelor of Education (Arts). In addition, she is a registered Certified Public Accountant. She has been teaching and offering part-time accounting services for the last 10 years. She is passionate about education, accounting, writing, and traveling.