How to Replace Your Old Safaricom SIM Card. Safaricom has new Safaricom SIM Card. The old safaricom SIM cards are black or light green in colour and do not have the ‘Safaricom’ item under the menu.
The new Safaricom SIM Card or new generation SIM card deep green in colour.
How to Replace Your Old Safaricom SIM Card
1. Go to any authorized Safaricom agents countrywide.
2. Request for a Safaricom SIM Card replacement
3. You will be required to pay Kes 50
4. The agent will will copy your SIM card contacts to the new SIM before proceeding with the replacement.